How to Request Account Deletion
To request deletion of your AirOps account and associated data, please send an email to our support team with the following information:
- The email address associated with your AirOps account
- Subject line: "Account Deletion Request"
- Optional: Reason for deletion (helps us improve)
What Data Will Be Deleted
Upon receiving your request, we will delete the following data:
- Your account profile information (name, email, profile photo)
- Attendance records and check-in/check-out history
- Face recognition data used for attendance verification
- Device information and authentication tokens
- Any saved preferences or app settings
Data Retention Period
Your account and data will be permanently deleted within 30 days of receiving your request. Some data may be retained for a limited period as required by law or legitimate business purposes (e.g., legal compliance, fraud prevention).
⚠️ Important: Account deletion is permanent and cannot be undone. You will lose access
to all flight tracking history and attendance records.